Category Archives: How To

First, make sure the gas is turned on to the unit. For LP, make sure the tank is full and the knob is turned to the fully open position. Depress the sparker then turn your knob counterclockwise one quarter turn and fully depress the black valve knob. When the flame lights, continue to hold the…

Begin by flipping down the bottom grill to access the fireplace controls. Locate the control valve, it will have a knob marked with ON, OFF & PILOT. Turn the knob to pilot. In the pilot position, the knob is spring-loaded, push in the knob. While continuing to press in the knob, hit the ignition button…

There’s a couple of great tips covered in this video about burning your wood stove. Don’t ever clean all the ashes out of the firebox, always leave an inch to an inch and a half of ash bed inside the firebox. It’s easier to start the fire, it builds a temperature quicker and you’ll establish…

Every year we get phone calls from customers that say “my stove doesn’t work properly; I’m getting a lot of smoke in the room.” There is a way to overcome that really easily. Rather than starting the fire with newspaper and kindling, you first have to preheat the chimney. There is a way to safely…